Proclaim Developer/ IT Technician - Job Vacancy

  • Location: Blackburn, England
  • Salary: £17,000.00 - £17,000.00 per annum
  • Contact:
  • Job Type: Permanent
  • Date Added: 4/3/2019 10:37:57 AM
  • Start Date: ASAP
Main purposes of role

A junior IT Technician is required for an exciting opportunity with one of the UK's leading Law Firms based in The North West.

This is an excellent opportunity for a recent IT graduate/junior IT technician to be part of a team who strive to achieve the highest standards of quality and care throughout the organisation. This position will provide you with the foundations required to establish (or further establish) your career in IT.

Key tasks (not an exhaustive list)

1 Basic Proclaim Development
2 Ensure implementation of hardware is done to schedule and requirements (either in the Office or remotely)
3 Respond to support issues by telephone, email, post and personal visits ensuring that each support issue is corrected within the agreed time scale
4 Assist with the backup regime
5 Maintain the PC installation and configuration of the Windows operating system and related software and rollout updates as required
6 Assist with monitoring of the organisations network
7 Communicate processes and priorities with end users as needed
8 Maintain the company's software audit database
9 Monitor key server activities, in particular disk space and processor usage
10 Assist in implementing the company's in house Legal software
11 Respond to first line support issues when required


* Proficient in MS Windows, MS Office, particularly Word, Excel and Outlook
* Previous Helpdesk experience ideal
* Experience with the following: TCP/IP network, Windows Vista, Windows 2008 server, Exchange 2007, VPN, Proclaim Case Management System

Personal Attributes

* Excellent communication skills both externally and at all levels in the company, both written and verbal
* Enthusiastic, self-confident and self-motivated
* Willing to see experiences as learning opportunities
* Willing to adapt and take on new challenges as required with a can do attitude
* Understand and represent the brand attributes
* Knowledge and Understanding of GDPR and Equality Standards

Contact Connor Franks to apply for job

Contact Connor Franks to apply for Proclaim Developer/ IT Technician vacancy

Call on: 0161 961 9000

Or email:

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I had the good fortune to meet Graham Jones when I was looking to move on from a position I had held for almost 15 years. An opportunity came along, I applied and Graham led me through the recruitment process, I had the sense that I was being looked after and championed, and that gave me confidence to move forward. I consider myself very fortunate to have crossed paths with Graham, I was and am very grateful. 

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